After-sales
From crazysales
								
												
				-  Ask for order details AU
 
-  Cancelled Order / Duplicate Order - Crazysales Issue
 
-  Expired Unpaid Orders (AU)
 
-  How to check Order History for Customers
 
-  Change items / Cancel order after payment confirmed AU
 
-  Change address AU
 
-  Change address after order sent AU
 
-  eBay Discount Code Issue After Payment
 
-  Authority to Leave (ATL) note AU
 
-  Redirection - AU
 
-  Delivery via Australia Post
 
-  Delivery via Fastway/Aramex
 
-  Delivery via Toll/ECOM
 
-  Delivery (Toll-EIZ) GOPAK & VFANG
 
-  Delivery via Regular Mail AU
 
-  Delivery via International Registered Post
 
-  Delivery via International Registered (UBI) AU
 
-  Delivery via International Registered (SFC) AU
 
-  Delivery via International Registered (Equick) AU
 
-  Delivery via International Registered (4PX) AU
 
-  Delivery via International Registered (YunExpress) AU
 
-  Delivery via CouriersPlease
 
-  Delivery via DPEX
 
-  Delivery via ALLIED EXPRESS
 
-  Delivery via HUNTER EXPRESS (Hunter-TIG)
 
-  Delivery via HUNTER EXPRESS (Hunter-EIZ)
 
-  Delivery via HUNTER EXPRESS (VFANG)
 
-  Delivery via DIRECT FREIGHT EXPRESS
 
-  Delivery via FAST HORSE EXPRESS
 
-  Delivery via iCumulus
 
-  Delivery via Sendle
 
-  Delivery via Kinisi Transport
 
-  Delivery via Shippit
 
-  Delivery via Team Global Express (VFANG)
 
-  Australia Post (Safe Drop)
 
-  Why postage changed - Crazysales Issue
 
-  Why courier changed - Crazysales Issue
 
-  Notice to Collect Parcel at LPO
 
-  VFANG Items - No Tracking Number
 
-  Delivery Upstairs
 
-  Request for a Call before Delivery AU
 
-  Non-Delivery Claims After 45 Days - AU
 
-  Lost (eBay Oz-auction/Crazysales)
 
-  Change of mind -Crazysales
 
-  Change of mind -Vincent Fang Items
 
-  Change of mind -Catch/Kogan/Mydeal/MySale
 
-  Change of mind -Bunnings/Woolworths
 
-  Change of mind -eBay
 
-  Change of Mind - Harvey Norman
 
-  Refuse item (Change of Mind - AU)
 
-  Ask for more details / proof AU
 
-  Missing Part - Pictures & part’s number AU
 
-  Why need photos/videos
 
-  Package damage AU
 
-  Wrong item sent AU
 
-  Case forwarded to technical team / purchasers AU
 
-  Refund No Return with Disposal Picture AU
 
-  Replacement No Return with Disposal Picture AU
 
-  Refund without sending the faulty item back --CrazyPoints
 
-  Refund without sending the faulty item back  money back AU
 
-  Not affect main function, offer compensation AU
 
-  Parcel point return
 
-  Hunter Express returns for replacement to customer
 
-  Hunter Express returns for refund to customer
 
-  Hunter Express Pickup Request to ECOM
 
-  Quotation for repair AU
 
-  Compensation for Minor Damages AU
 
-  Part replacement AU
 
-  Item Unit replacement AU
 
-  More to Pay AU
 
-  Refund via PayPal AU
 
-  Refund via BPAY 
 
-  Request for Bank Details - AU
 
-  Out of warranty AU
 
-  No reply (Awaiting reply tickets)
 
-  Emails already handled/resolved via Chat/Call
 
-  Feedback (Resolved Issue)
 
-  PayPal Invoice Sent
 
-  15 A Power Plug / 15A SAA certified plug
 
-  Email not Received
 
-  Product Review AU
 
-  Over TAT (Delayed Reply)
 
-  Discount Applied on eBay Payout
 
-  Presale/Pre-Order (AU)
 
-  Recall template for TB80 series 
 
-  Upsell template for OZ Auction
 
-  Feedback Request eBay
 
