Refund without sending the faulty item back --CrazyPoints

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We apologize for the issue you had with our product. As our valued customer, we will be refunding xxxx CrazyPoints to your Crazysales account. You can use CrazyPoints for your purchases as discounts on our website. For more information about CrazyPoints, please refer to: https://www.crazysales.com.au/article/faqdetails/13. Also, you don’t need to return the defective product back to us.

Should you find this acceptable, please reply to this email so we can go ahead with the refund process.