Refund without sending the faulty item back money back AU
From crazysales
We apologize for the issue you had with our product. In order to avoid further delay in resolving your case, we will be refunding $xxxx to you via the original payment method. Also, you don’t need to return the defective item back to us, and disposing of the product properly will be greatly appreciated. Please allow 2-3 business days for your refund to be completed. Thank you.