After-sales
01. Ask for order details AU
02. Cancelled Order / Duplicate Order - Crazysales Issue
03. Change items / Cancel order after payment confirmed AU
04. PayPal payment to wrong account AU
05. Why postage changed - Crazysales Issue
06. Why courier changed - Crazysales Issue
07. Delivery via Australia Post
08. Delivery via Fastway/Aramex
09. Delivery via Toll/ECOM
10. Delivery (Toll-EIZ) GOPAK
11. Delivery via Regular Mail AU
12. Delivery via International Registered Post (UBI / ChinaBrands)
13. Delivery via DPEX
14. ALLIED EXPRESS tracking
15. HUNTER EXPRESS tracking
16. DIRECT FREIGHT tracking
17. Australia Post (Safe Drop)
18. Change address after order sent AU
19. Authority to Leave (ATL) note AU
20. Redirection - AU
21. Request for a Call before Delivery AU
22. Lost (eBay Oz-auction/Crazysales)
23. Change of mind -Crazysales
24. Change of mind -Vincent Fang Items
25. Change of mind -Catch/Kogan/Mydeal
26. Change of mind -eBay
27. Refuse item (Change of Mind - AU)
28. Ask for more details / proof AU
29. Missing Part - Pictures & part’s number AU
30. Why need photos/videos
31. Package damage AU
32. Wrong item sent AU
33. Refund without sending the faulty item back --CrazyPoints
34. Refund without sending the faulty item back money back AU
35. Not affect main function, offer compensation AU
36. Parcel point return
37. TIG returns for replacement to customer
38. TIG returns for refund to customer
39. TIG Return (Arranging pick up) to TIG
40. Quotation for repair AU
41. Compensation for Minor Damages AU
42. Part replacement AU
43. Item Unit replacement AU
44. More to Pay AU
45. Refund via PayPal AU
46. Refund via BPAY
47. Feedback (Resolved Issue)
48. Upsell template for OZ Auction
49. No reply (Awaiting reply tickets)
50. Recall template for TB80 series
51. Emails already handled/resolved via Chat/Call
52. PayPal Invoice Sent
53. Out of warranty AU
54. VFANG Items - No Tracking Number
55. 15 A Power Plug / 15A SAA certified plug
57. Tracking Info Template during COVID-19 (AU)
58. Email not Received
59. Request for Bank Details - AU
60. Product Review AU
61. Over TAT (Delayed Reply)
62. iCumulus tracking
