Difference between revisions of "TEMU AU"

Revision as of 13:17, 16 October 2025

PROCESS

• Seller Center Navigation
  
• Responding to Messages in Temu
  
• Sending Outbound Message in Temu
  
• Handling Out of Stock Order in Temu (Unshipped)
  
• Handling Out of Stock Order in Temu (Shipped)
  
• Handling Product Reviews in Temu
  
• Dealing with Order Violations in Temu
  
• Replying to Temu Information Ticket
  
• Dealing with Return Cases in Temu
  
• Price Match Refund in Temu
  
• Dealing with Reshipment Requests in Temu
  
• Refund for Returned Order (Temu)
  
• Partial Refund for Return Case (Temu)
  
• Filing Claim for Orders Automatically Refunded by Temu
  
• Handling Suspected Logistics Issues in Temu
  
• How to Request a Change Address in Temu
  
• Handling Shipping Address Change Request in Temu
  
• Dealing with Cancellation Request for Paid Order in Temu
  

TEMPLATE

• Temu Ask for Physical Address
  
• Temu Ask for Correct/Complete Address
  
• Temu Postage Too High - Cancel Order
  
• Temu Non-Deliverable - Ask for Alternative Address
  
• Temu Out of Stock
  
• Temu Ask for Proof
  
• Temu Offer Partial Refund to Keep Item
  
• Temu How to Close the Return Request
  
• Temu How to Change/Update Review
  
• Temu Delivered But Not Received
  
• Temu Feedback Request
  
• Temu Cancellation Issue
  

FAQ's

• Frequently Asked Questions for Temu Orders