Temu Offer Partial Refund to Keep Item

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No longer needed / Bought by Mistake

Hi xxx,

We got your return request—thanks for letting us know the item isn't needed.

We'd hate for it to go to waste! How about we issue you a $xxx refund and you keep the item?

Just say the word :)

Thanks,

xxxxx



Not as expected / Did not like the product

Hi xxx,

We got your return request—we're sorry that the item did not meet your expectations.

We'd hate for it to go to waste! How about we issue you a $xxx refund and you keep the item?

Just say the word :)

Thanks,

xxx



Cosmetic Damage

Hi xxx,

Good day!

We got your return request—thanks for letting us know the item has damage. It seems this type of issue will have no effect on the main function/performance of the product.

We'd hate for it to go to waste! How about we issue you a $20 refund and you keep the item?

Just say the word :)

Thanks,

xxx

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