Difference between revisions of "AU - Aftersales1"
From crazysales
(Created page with "==Account== * Ask for order details AU<br/> * Cancel Order (eBay)<br/> * Cancel Order Crazysales<br/> * Expired Unpaid Orders (AU)<br/> * Cancelled Order / D...") |
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* [[Why courier changed - Crazysales Issue]]<br/> | * [[Why courier changed - Crazysales Issue]]<br/> | ||
* [[Presale/Pre-Order (AU)]]<br> | * [[Presale/Pre-Order (AU)]]<br> | ||
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==Change of Mind== | ==Change of Mind== | ||
Revision as of 15:58, 8 May 2025
Account
- Ask for order details AU
- Cancel Order (eBay)
- Cancel Order Crazysales
- Expired Unpaid Orders (AU)
- Cancelled Order / Duplicate Order - Crazysales Issue
- Expired Unpaid Orders (AU)
- How to check Order History for Customers
- Change items / Cancel order after payment confirmed AU
- Change address AU
- Change address after order sent AU
- eBay Discount Code Issue After Payment
- Discount Applied on eBay Payout
- Why postage changed - Crazysales Issue
- Why courier changed - Crazysales Issue
- Presale/Pre-Order (AU)
Change of Mind
- Change of mind -Crazysales
- Change of mind -Vincent Fang Items
- Change of mind -Catch/Kogan/Mydeal/MySale
- Change of mind -Bunnings/Woolworths
- Change of mind -eBay
- Change of Mind - Harvey Norman
- Refuse item (Change of Mind - AU)
Product Issue
- Ask for more details / proof AU
- Missing Part - Pictures & part’s number AU
- Why need photos/videos
- Package damage AU
- Wrong item sent AU
- Case forwarded to technical team / purchasers AU
Resolution
- Refund No Return with Disposal Picture AU
- Replacement No Return with Disposal Picture AU
- Refund without sending the faulty item back --CrazyPoints
- Refund without sending the faulty item back money back AU
- Not affect main function, offer compensation AU
- Parcel point return
- Hunter Express returns for replacement to customer
- Hunter Express returns for refund to customer
- Hunter Express Pickup Request to ECOM
- Quotation for repair AU
- Compensation for Minor Damages AU
- Part replacement AU
- Item Unit replacement AU
- More to Pay AU
- Refund via PayPal AU
- Refund via BPAY
- Request for Bank Details - AU
- Out of warranty AU
Other
- Over TAT (Delayed Reply)
- Email not Received
- No reply (Awaiting reply tickets)
- Emails already handled/resolved via Chat/Call
- PayPal Invoice Sent
- 15 A Power Plug / 15A SAA certified plug
- Feedback Request eBay
- Feedback (Resolved Issue)
- Product Review AU
