TEMU AU

PROCESS

• Seller Center Navigation
  
• Responding to Messages in Temu
  
• Sending Outbound Message in Temu
  
• Handling Out of Stock Order in Temu (Unshipped)
  
• Handling Out of Stock Order in Temu (Shipped)
  
• Handling Product Reviews in Temu
  
• Dealing with Order Violations in Temu
  
• Replying to Temu Information Ticket
  
• Dealing with Return Cases in Temu
  
• Refund for Returned Order (Temu)
  
• Partial Refund for Return Case (Temu)
  
• Filing Claim for Orders Automatically Refunded by Temu
  

TEMPLATE

• Temu Feedback Request
  
• Temu Ask for Proof
  
• Temu Offer Partial Refund to Keep Item