Difference between revisions of "NZ Templates"
From crazysales
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==Pre-sale== | ==Pre-sale== | ||
| − | *[[NZ No info]] | + | *[[NZ No info]]<br> |
| − | + | *[[NZ No combined shipping]]<br> | |
| − | *[[NZ No combined shipping]] | + | *[[NZ No pickup]]<br> |
| − | + | *[[NZ No Testing]]<br> | |
| − | *[[NZ No pickup]] | + | *[[NZ Brand Name]]<br> |
| − | + | *[[NZ showroom/physical store]]<br> | |
| − | *[[NZ Brand Name]] | + | *[[NZ No order record]]<br> |
| − | + | *[[NZ No spare part]]<br> | |
| − | *[[NZ | + | *[[NZ Bulk buy]]<br> |
| − | + | *[[NZ Purchase just one from a set]]<br> | |
| − | *[[NZ No order record]] | + | *[[NZ Color]]<br> |
| − | + | *[[NZ No phone service]]<br> | |
| − | *[[NZ No spare part]] | + | *[[NZ Payment]]<br> |
| − | + | *[[NZ Cancel order]]<br> | |
| − | *[[NZ Bulk buy]] | + | *[[NZ Wanted to purchase per piece]]<br> |
| − | + | *[[NZ If wanted to confirm if where it has been manufactured]]<br> | |
| − | *[[NZ Purchase just one from a set]] | + | *[[How to apply a coupon code - BestDeals]]<br> |
| − | + | *[[How to place an order (BestDeals)]]<br> | |
| − | *[[NZ Color]] | + | *[[How to pay order (BestDeals)]]<br> |
| − | + | ||
| − | *[[NZ No phone service]] | + | |
| − | + | ||
| − | *[[NZ Payment]] | + | |
| − | + | ||
| − | *[[NZ Cancel order]] | + | |
| − | + | ||
==Order Status== | ==Order Status== | ||
| − | *[[NZ Pending]] | + | *[[BestDeals Order Status]]<br> |
| − | + | *[[NZ Pending]]<br> | |
| − | *[[NZ Processing]] | + | *[[NZ Processing]]<br> |
| − | + | *[[NZ Cancelled Order / Duplicate Order - Bestdeals Issue]]<br> | |
==Delivery info== | ==Delivery info== | ||
| − | *[[Post | + | *[[NZ Post]]<br> |
| − | + | *[[Fliway NZ]]<br> | |
| − | *[[ | + | *[[Shippit NZ]]<br> |
| − | + | *[[StraitNz]]<br> | |
| − | *[[ | + | *[[Barlows]]<br> |
| − | + | *[[Onsend]]<br> | |
| − | *[[Loss NZ]] | + | *[[How to Track Onsend deliveries]]<br> |
| − | + | *[[Mainfreight]]<br> | |
| − | + | *[[How to Track Mainfreight deliveries]]<br> | |
| + | *[[How to pull up Mainfreight deliveries on the portal]]<br> | ||
| + | *[[Post Haste]]<br> | ||
| + | *[[Delivery via International Registered Post NZ]]<br> | ||
| + | *[[Delivery via International Registered (SFC) NZ]]<br> | ||
| + | *[[Delivery via International Registered (Equick) NZ]]<br> | ||
| + | *[[Loss NZ]]<br> | ||
| + | *[[Delivery with ATL NZ]]<br> | ||
| + | *[[Delivery within eta StraitNZ]]<br> | ||
| + | *[[Requesting to prioritize delivery (Posthaste NZ)]]<br> | ||
| + | *[[APGL - AUSPOST NZ]]<br> | ||
| + | *[[Vfang items Sello (Australia Post) NZ]]<br> | ||
| + | *[[VFANG - Quark - Drop Shipping NZ]]<br> | ||
| + | *[[How to Track Quark - Drop Shipping items]]<br> | ||
| + | *[[Sarya, Steve ye, Skye Ho items (Trade Me orders) NZ]]<br> | ||
==Additional Templates== | ==Additional Templates== | ||
| − | *[[Address Updated]] | + | *[[Address Updated (NZ)]]<br> |
| − | + | *[[Address Can no longer be Changed Posthaste (NZ)]]<br> | |
| − | *[[ | + | *[[Asked to provide bank details (NZ)]]<br> |
| − | + | *[[Ask proof(NZ)]]<br> | |
| − | *[[ | + | *[[Ask for more details (NZ)]]<br> |
| − | + | *[[50% Refund (NZ)]]<br> | |
| − | *[[ | + | *[[Refund No Return with Disposal Picture (NZ)]]<br> |
| − | + | *[[Case forwarded to technical team/purchasers (NZ)]]<br> | |
| − | *[[ | + | *[[Compensation Template (NZ)]]<br> |
| − | + | *[[QOUTE FOR REPAIR (NZ) ]]<br> | |
| − | *[[Return for Replacement]] | + | *[[Cant proceed with delivery Posthaste (NZ)]]<br> |
| − | + | *[[Customer asking to change the address (NZ)]]<br> | |
| − | *[[ | + | *[[Change items / Cancel order after payment confirmed NZ]]<br> |
| − | + | *[[If an item is still not traceable and still has stocks) Nz]]<br> | |
| − | *[[ | + | *[[If parts is not available (item oos) NZ]]<br> |
| − | + | *[[If an item still not been picked up by Posthaste (NZ)]]<br> | |
| − | *[[ | + | *[[If a customer advised they cannot use the email address to create a Bestdeals acct (NZ)]]<br> |
| − | + | *[[If the customer sends card details via Chat/Email (NZ)]] <br> | |
| − | *[[ | + | *[[Change of Mind NZ Bestdeals]]<br> |
| + | *[[Change of Mind NZ KOGAN]]<br> | ||
| + | *[[7 Day Money Back NZ]]<br> | ||
| + | *[[Replacement item / parts processed NZ]]<br> | ||
| + | *[[Payment via bank NZ]]<br> | ||
| + | *[[Request for Proof NZ]]<br> | ||
| + | *[[Wrong item NZ]]<br> | ||
| + | *[[Missing parts NZ]]<br> | ||
| + | *[[Not Affecting Main Function NZ]]<br> | ||
| + | *[[Order processing NZ]]<br> | ||
| + | *[[Order pending NZ]]<br> | ||
| + | *[[Offer Replacement or Refund no need to send back item NZ]]<br> | ||
| + | *[[Offer replacement part NZ]]<br> | ||
| + | *[[Payment instructions for Trade Me Orders]]<br> | ||
| + | *[[Payment still pending Trade Me]]<br> | ||
| + | *[[Payment still pending Bestdeals]]<br> | ||
| + | *[[Return for Refund (NZ)]]<br> | ||
| + | *[[Return for Replacement (NZ)]]<br> | ||
| + | *[[Request for Pickup (NZ)]]<br> | ||
| + | *[[Out of Stock (NZ)]]<br> | ||
| + | *[[Out of Warranty (NZ)]]<br> | ||
| + | *[[Out of stocks items (Notification list)]]<br> | ||
| + | *[[Refund Requested (NZ)]]<br> | ||
| + | *[[Replacement Requested (NZ)]]<br> | ||
| + | *[[Pickup Item from Warehouse NZ]]<br> | ||
| + | *[[Specify parts needed (NZ)]]<br> | ||
| + | *[[Unsubscribe (NZ)]]<br> | ||
| + | *[[Package damage (NZ)]]<br> | ||
| + | *[[Change address after order sent (NZ)]]<br> | ||
| + | *[[Change email address (NZ)]]<br> | ||
| + | *[[Reset password(NZ)]]<br> | ||
| + | *[[Emails already handled/resolved via Call(NZ)]]<br> | ||
| + | *[[Feedback Request TM(NZ)]]<br> | ||
| + | *[[On Hold Orders (NZ)]]<br> | ||
| + | *[[Kogan NZ (more to pay)]]<br> | ||
| + | *[[NZ No Drop Off]]<br> | ||
Latest revision as of 17:50, 22 August 2025
Pre-sale[edit]
- NZ No info
- NZ No combined shipping
- NZ No pickup
- NZ No Testing
- NZ Brand Name
- NZ showroom/physical store
- NZ No order record
- NZ No spare part
- NZ Bulk buy
- NZ Purchase just one from a set
- NZ Color
- NZ No phone service
- NZ Payment
- NZ Cancel order
- NZ Wanted to purchase per piece
- NZ If wanted to confirm if where it has been manufactured
- How to apply a coupon code - BestDeals
- How to place an order (BestDeals)
- How to pay order (BestDeals)
Order Status[edit]
- BestDeals Order Status
- NZ Pending
- NZ Processing
- NZ Cancelled Order / Duplicate Order - Bestdeals Issue
Delivery info[edit]
- NZ Post
- Fliway NZ
- Shippit NZ
- StraitNz
- Barlows
- Onsend
- How to Track Onsend deliveries
- Mainfreight
- How to Track Mainfreight deliveries
- How to pull up Mainfreight deliveries on the portal
- Post Haste
- Delivery via International Registered Post NZ
- Delivery via International Registered (SFC) NZ
- Delivery via International Registered (Equick) NZ
- Loss NZ
- Delivery with ATL NZ
- Delivery within eta StraitNZ
- Requesting to prioritize delivery (Posthaste NZ)
- APGL - AUSPOST NZ
- Vfang items Sello (Australia Post) NZ
- VFANG - Quark - Drop Shipping NZ
- How to Track Quark - Drop Shipping items
- Sarya, Steve ye, Skye Ho items (Trade Me orders) NZ
Additional Templates[edit]
- Address Updated (NZ)
- Address Can no longer be Changed Posthaste (NZ)
- Asked to provide bank details (NZ)
- Ask proof(NZ)
- Ask for more details (NZ)
- 50% Refund (NZ)
- Refund No Return with Disposal Picture (NZ)
- Case forwarded to technical team/purchasers (NZ)
- Compensation Template (NZ)
- QOUTE FOR REPAIR (NZ)
- Cant proceed with delivery Posthaste (NZ)
- Customer asking to change the address (NZ)
- Change items / Cancel order after payment confirmed NZ
- If an item is still not traceable and still has stocks) Nz
- If parts is not available (item oos) NZ
- If an item still not been picked up by Posthaste (NZ)
- If a customer advised they cannot use the email address to create a Bestdeals acct (NZ)
- If the customer sends card details via Chat/Email (NZ)
- Change of Mind NZ Bestdeals
- Change of Mind NZ KOGAN
- 7 Day Money Back NZ
- Replacement item / parts processed NZ
- Payment via bank NZ
- Request for Proof NZ
- Wrong item NZ
- Missing parts NZ
- Not Affecting Main Function NZ
- Order processing NZ
- Order pending NZ
- Offer Replacement or Refund no need to send back item NZ
- Offer replacement part NZ
- Payment instructions for Trade Me Orders
- Payment still pending Trade Me
- Payment still pending Bestdeals
- Return for Refund (NZ)
- Return for Replacement (NZ)
- Request for Pickup (NZ)
- Out of Stock (NZ)
- Out of Warranty (NZ)
- Out of stocks items (Notification list)
- Refund Requested (NZ)
- Replacement Requested (NZ)
- Pickup Item from Warehouse NZ
- Specify parts needed (NZ)
- Unsubscribe (NZ)
- Package damage (NZ)
- Change address after order sent (NZ)
- Change email address (NZ)
- Reset password(NZ)
- Emails already handled/resolved via Call(NZ)
- Feedback Request TM(NZ)
- On Hold Orders (NZ)
- Kogan NZ (more to pay)
- NZ No Drop Off
