Offer replacement part NZ
From crazysales
Hi XXX,
Good day. We hope all is well.
Could you please verify if sending you a replacement part will resolve your issue? If yes, it would be much appreciated that you could help to circle them out on the picture/instructions manual or the parts series number referring to your user manual. We appreciate your cooperation with the issue on hand. Rest assured we will be making appropriate arrangements to rectify this without delay.
Kind Regards,
XXXXXXXXX
Customer Service Representative