Difference between revisions of "NZ Templates"

From crazysales
Jump to: navigation, search
(→‎Additional Templates)
 
(156 intermediate revisions by 3 users not shown)
Line 1: Line 1:
 
==Pre-sale==
 
==Pre-sale==
  
−
*[[NZ No info]]
+
*[[NZ No info]]<br>
 +
*[[NZ No combined shipping]]<br>
 +
*[[NZ No pickup]]<br>
 +
*[[NZ No Testing]]<br>
 +
*[[NZ Brand Name]]<br>
 +
*[[NZ showroom/physical store]]<br>
 +
*[[NZ No order record]]<br>
 +
*[[NZ No spare part]]<br>
 +
*[[NZ Bulk buy]]<br>
 +
*[[NZ Purchase just one from a set]]<br>
 +
*[[NZ Color]]<br>
 +
*[[NZ No phone service]]<br>
 +
*[[NZ Payment]]<br>
 +
*[[NZ Cancel order]]<br>
 +
*[[NZ Wanted to purchase per piece]]<br>
 +
*[[NZ If wanted to confirm if where it has been manufactured]]<br>
 +
*[[How to apply a coupon code - BestDeals]]<br>
 +
*[[How to place an order (BestDeals)]]<br>
 +
*[[How to pay order (BestDeals)]]<br>
  
−
*[[NZ No combined shipping]]
+
==Order Status==
−
 
+
−
*[[NZ No pickup]]
+
−
 
+
−
*[[NZ Brand Name]]
+
−
 
+
−
*[[NZ View item before purchase]]
+
−
 
+
−
*[[NZ No order record]]
+
−
 
+
−
*[[NZ No spare part]]
+
−
 
+
−
*[[Bulk buy]]
+
−
 
+
−
*[[Purchase just one from a set]]
+
−
 
+
−
*[[Color]]
+
−
 
+
−
*[[No phone service]]
+
−
 
+
−
*[[Payment]]
+
−
 
+
−
*[[Cancel order]]
+
  
 +
*[[BestDeals Order Status]]<br>
 +
*[[NZ Pending]]<br>
 +
*[[NZ Processing]]<br>
 +
*[[NZ Cancelled Order / Duplicate Order - Bestdeals Issue]]<br>
  
 
==Delivery info==
 
==Delivery info==
  
−
*[[Post Haste]]
+
*[[NZ Post]]<br>
−
 
+
*[[Fliway NZ]]<br>
−
*[[Toll]]
+
*[[Shippit NZ]]<br>
−
 
+
*[[StraitNz]]<br>
−
*[[Loss]]
+
*[[Barlows]]<br>
−
 
+
*[[Onsend]]<br>
−
*[[Replacement sent]]
+
*[[How to Track Onsend deliveries]]<br>
−
 
+
*[[Mainfreight]]<br>
−
*[[Attempted delivery]]
+
*[[How to Track Mainfreight deliveries]]<br>
−
 
+
*[[How to pull up Mainfreight deliveries on the portal]]<br>
 +
*[[Post Haste]]<br>
 +
*[[Delivery via International Registered Post NZ]]<br>
 +
*[[Delivery via International Registered (SFC) NZ]]<br>
 +
*[[Delivery via International Registered (Equick) NZ]]<br>
 +
*[[Loss NZ]]<br>
 +
*[[Delivery with ATL NZ]]<br>
 +
*[[Delivery within eta StraitNZ]]<br>
 +
*[[Requesting to prioritize delivery (Posthaste NZ)]]<br>
 +
*[[APGL - AUSPOST NZ]]<br>
 +
*[[Vfang items Sello (Australia Post) NZ]]<br>
 +
*[[VFANG - Quark - Drop Shipping NZ]]<br>
 +
*[[How to Track Quark - Drop Shipping items]]<br>
 +
*[[Sarya, Steve ye, Skye Ho items (Trade Me orders) NZ]]<br>
  
 
==Additional Templates==
 
==Additional Templates==
  
−
*[[PENDING ORDER]]
+
*[[Address Updated (NZ)]]<br>
−
 
+
*[[Address Can no longer be Changed Posthaste (NZ)]]<br>
−
*[[PROCESSING]]
+
*[[Asked to provide bank details (NZ)]]<br>
−
 
+
*[[Ask proof(NZ)]]<br>
−
*[[POSTHASTE]]
+
*[[Ask for more details (NZ)]]<br>
−
 
+
*[[50% Refund (NZ)]]<br>
−
*[[TOLL]]
+
*[[Refund No Return with Disposal Picture (NZ)]]<br>
−
 
+
*[[Case forwarded to technical team/purchasers (NZ)]]<br>
−
*[[ATTEMPTED DELIVERY(POST HASTE)]]
+
*[[Compensation Template (NZ)]]<br>
−
 
+
*[[QOUTE FOR REPAIR (NZ) ]]<br>
−
*[[ADDRESS UPDATE]]
+
*[[Cant proceed with delivery Posthaste (NZ)]]<br>
−
 
+
*[[Customer asking to change the address (NZ)]]<br>
−
*[[POST HASTE(TRACKING SHOWS DELIVERED)]]
+
*[[Change items / Cancel order after payment confirmed NZ]]<br>
−
 
+
*[[If an item is still not traceable and still has stocks) Nz]]<br>
−
*[[SIZE/COLOR REQUEST(PAYMENT CONFIRMED)]]
+
*[[If parts is not available (item oos) NZ]]<br>
−
 
+
*[[If an item still not been picked up by Posthaste (NZ)]]<br>
−
*[[SIZE/COLOR REQUEST(PENDING ORDER)]]
+
*[[If a customer advised they cannot use the email address to create a Bestdeals acct (NZ)]]<br>
−
 
+
*[[If the customer sends card details via Chat/Email (NZ)]] <br>
−
*[[REFUND]]
+
*[[Change of Mind NZ Bestdeals]]<br>
−
 
+
*[[Change of Mind NZ KOGAN]]<br>
−
*[[MADE A REQUEST FOR REPLACEMENT]]
+
*[[7 Day Money Back NZ]]<br>
−
 
+
*[[Replacement item / parts processed NZ]]<br>
−
*[[ARRANGE PICK UP(PH)]]
+
*[[Payment via bank NZ]]<br>
−
 
+
*[[Request for Proof NZ]]<br>
−
*[[CHANGE OF MIND BESTSAVER]]
+
*[[Wrong item NZ]]<br>
−
 
+
*[[Missing parts NZ]]<br>
−
*[[PICK UP WAREHOUSE]]
+
*[[Not Affecting Main Function NZ]]<br>
 +
*[[Order processing NZ]]<br>
 +
*[[Order pending NZ]]<br>
 +
*[[Offer Replacement or Refund no need to send back item NZ]]<br>
 +
*[[Offer replacement part NZ]]<br>
 +
*[[Payment instructions for Trade Me Orders]]<br>
 +
*[[Payment still pending Trade Me]]<br>
 +
*[[Payment still pending Bestdeals]]<br>
 +
*[[Return for Refund (NZ)]]<br>
 +
*[[Return for Replacement (NZ)]]<br>
 +
*[[Request for Pickup (NZ)]]<br>
 +
*[[Out of Stock (NZ)]]<br>
 +
*[[Out of Warranty (NZ)]]<br>
 +
*[[Out of stocks items (Notification list)]]<br>
 +
*[[Refund Requested (NZ)]]<br>
 +
*[[Replacement Requested (NZ)]]<br>
 +
*[[Pickup Item from Warehouse NZ]]<br>
 +
*[[Specify parts needed (NZ)]]<br>
 +
*[[Unsubscribe (NZ)]]<br>
 +
*[[Package damage (NZ)]]<br>
 +
*[[Change address after order sent (NZ)]]<br>
 +
*[[Change email address (NZ)]]<br>
 +
*[[Reset password(NZ)]]<br>
 +
*[[Emails already handled/resolved via Call(NZ)]]<br>
 +
*[[Feedback Request TM(NZ)]]<br>
 +
*[[On Hold Orders (NZ)]]<br>
 +
*[[Kogan NZ (more to pay)]]<br>
 +
*[[NZ No Drop Off]]<br>

Latest revision as of 16:50, 22 August 2025

Pre-sale[edit]

Order Status[edit]

Delivery info[edit]

Additional Templates[edit]

Retrieved from "http://ph-wiki.crazysales.com.au/mediawiki/index.php?title=NZ_Templates&oldid=13147"