Difference between revisions of "After-sales"

Revision as of 13:25, 9 November 2017

01. Change items / Cancel order after payment confirmed
02. Multiple orders with same item
03. How to pay
04. PayPal payment to wrong account
05. Why postage changed - Crazysales Issue
06. Why courier changed - Crazysales Issue
07. Delivery (Australia Post)
08. Delivery via FastWay
09. Delivery (Toll IPEC)
10. Delivery (Regular Mail)
11. Delivery (UBI)
12. Delivery via DPEX
13. ALLIED EXPRESS tracking
14. HUNTER EXPRESS tracking
15. DIRECT FREIGHT tracking
16. Australia Post (Safe Drop)
17. Change address after order sent
18. Authority to Leave (ATL) note
19. Redirection (Fastway)
20. Lost (eBay Oz-auction/Crazysales)
21. Redirection (Toll)
22. Change of mind -Crazysales
23. Change of mind -eBay
24. Refuse item (Change of Mind - AU)
25. Ask for more details
26. Pictures & part’s number
27. Why need photos/videos
28. Package damage
29. Wrong item sent
30. Refund without sending the faulty item back --CrazyPoints
31. Refund without sending the faulty item back money back
32. Not affect main function, offer compensation
33. Parcel point return
34. TIG returns (for replacement)
35. TIG returns for refund
36. Quotation for repair
37. Defective / Damaged / Faulty items
38. Part replacement
39. Unit replacement
40. More to Pay
41. Refund PayPal
42. Refund via BPAY
43. Feedback (Resolved Issue)
44. Upsell template for OZ Auction
45. No reply (Awaiting reply tickets)
46. Recall template for TB80 series