Difference between revisions of "Main Page"
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| + | ==Templates== | ||
| + | *'''[[Templates]]'''<br/> | ||
| + | |||
===Updates=== | ===Updates=== | ||
| + | *'''[[TEAM ASSIGNMENTS & SCHEDULE]]'''<br/> | ||
*'''[[TEAM DAILY UPDATES]]'''<br/> | *'''[[TEAM DAILY UPDATES]]'''<br/> | ||
*'''[[QUALITY UPDATES]]'''<br/> | *'''[[QUALITY UPDATES]]'''<br/> | ||
*'''[[VOICE UPDATES]]'''<br/> | *'''[[VOICE UPDATES]]'''<br/> | ||
*'''[[CASES UPDATES]]'''<br/> | *'''[[CASES UPDATES]]'''<br/> | ||
| − | *'''[[ | + | *'''[[TEAM WILL UPDATES]]'''<br/> |
| − | *'''[[SYSTEM EVENTS | + | *'''[[SYSTEM EVENTS TEAM SCHED/UPDATES]]'''<br/> |
*'''[[LOSS CASE TEAM UPDATES (AU)]]'''<br/> | *'''[[LOSS CASE TEAM UPDATES (AU)]]'''<br/> | ||
| + | *'''[[NZ TEAM SCHED/UPDATES]]'''<br/> | ||
| + | *'''[[COMPRAME UPDATES]]'''<br/> | ||
| + | *'''[[AU and NZ SPECIAL STORES SCHED/UPDATES]]'''<br/> | ||
| + | *'''[[AU and NZ NEGATIVE FEEDBACK]]'''<br/> | ||
| + | *'''[[SAFETY HAZARD]]'''<br/> | ||
===Departments=== | ===Departments=== | ||
| Line 14: | Line 23: | ||
*'''[[New Zealand]]'''<br/> | *'''[[New Zealand]]'''<br/> | ||
*'''[[United Kingdom]]'''<br/> | *'''[[United Kingdom]]'''<br/> | ||
| − | *'''[[United States]]'''<br/> | + | *'''[[United States (Claterans,Watens, Filterpro, Purerdeep)]]'''<br/> |
===Products=== | ===Products=== | ||
| − | *[[Items information]] | + | *'''[[Items information]]''' |
===Upselling=== | ===Upselling=== | ||
| − | *[[SALES - CONSUMABLE TABLE]] | + | *'''[[SALES - CONSUMABLE TABLE]] |
| − | *[[Call flow]] | + | *'''[[Call flow]] |
| − | *[[Documentation]] | + | *'''[[Documentation]] |
| + | *'''[[SALES Guidelines]] | ||
| + | *'''[[NEW LIST OF CONSUMABLES]] | ||
| + | |||
| + | ===Training Modules=== | ||
| + | |||
| + | *'''[[Temu Training]] | ||
| + | *'''[[Catch Training]] | ||
| + | *'''[[Kogan Training]] | ||
| + | *'''[[MyDeal Training]] | ||
| + | *'''[[AU Negative Feedback Training]] | ||
| + | *'''[[NZ Negative Feedback Training]] | ||
| + | *'''[[eBay TIER 2 Training]] | ||
| + | *'''[[NZ-Grabone Training]] | ||
| + | *'''[[NZ-The Market Training]] | ||
| + | *'''[[NZ-TRADEME QnA Guidelines]] | ||
| + | *'''[[Messages & Surveys Training]] | ||
| + | *'''[[Vincent Fang (Local Items) Training]] | ||
| + | *'''[[Amazon (Portal) Training]] | ||
| + | *'''[[System Events AU Training]] | ||
| + | *'''[[Request to Remove eBay Late Shipment Defect Training]] | ||
| + | *'''[[eBay Awaiting Postage - Overdue Training]] | ||
| + | *'''[[Product Review (Backend) Training]] | ||
| + | *'''[[Product Review (Website) Training]] | ||
| + | *'''[[RMAgent (NEW) Training]] | ||
| + | *'''[[Return to Warehouse (AU) Training]] | ||
| + | *'''[[eBay UK: Backend Process]] | ||
| + | *'''[[Bunnings Training]] | ||
| + | *'''[[LOSS AU/NZ]] | ||
| + | *'''[[RTS Request Process]] | ||
| + | *'''[[Clatterans and Watens]] | ||
| + | *'''[[MySale]] | ||
| + | *'''[[US FIlters]] | ||
| + | *'''[[HOW TO CHECK MYDEAL REVIEWS]] | ||
| + | *'''[[HOW TO CHECK CATCH RATINGS]] | ||
| + | |||
| + | ===Approvals=== | ||
| + | *'''[[WeCom Approval (Leave)]]<br/> | ||
| + | *'''[[WeCom Approval (Overtime)]]<br/> | ||
| − | + | ===Others=== | |
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | *'''[[Important Sites]]<br/> | |
| + | *'''[[Point of Contact - CN]]<br/> | ||
| + | *'''[[Kayako Ticket/Issue Types]]<br/> | ||
| + | *'''[[Task Category]]<br/> | ||
| + | *'''[[Stores]]<br/> | ||
------------ | ------------ | ||
Latest revision as of 11:51, 8 September 2025
Contents
Templates[edit]
Updates[edit]
- TEAM ASSIGNMENTS & SCHEDULE
- TEAM DAILY UPDATES
- QUALITY UPDATES
- VOICE UPDATES
- CASES UPDATES
- TEAM WILL UPDATES
- SYSTEM EVENTS TEAM SCHED/UPDATES
- LOSS CASE TEAM UPDATES (AU)
- NZ TEAM SCHED/UPDATES
- COMPRAME UPDATES
- AU and NZ SPECIAL STORES SCHED/UPDATES
- AU and NZ NEGATIVE FEEDBACK
- SAFETY HAZARD
Departments[edit]
Products[edit]
Upselling[edit]
Training Modules[edit]
- Temu Training
- Catch Training
- Kogan Training
- MyDeal Training
- AU Negative Feedback Training
- NZ Negative Feedback Training
- eBay TIER 2 Training
- NZ-Grabone Training
- NZ-The Market Training
- NZ-TRADEME QnA Guidelines
- Messages & Surveys Training
- Vincent Fang (Local Items) Training
- Amazon (Portal) Training
- System Events AU Training
- Request to Remove eBay Late Shipment Defect Training
- eBay Awaiting Postage - Overdue Training
- Product Review (Backend) Training
- Product Review (Website) Training
- RMAgent (NEW) Training
- Return to Warehouse (AU) Training
- eBay UK: Backend Process
- Bunnings Training
- LOSS AU/NZ
- RTS Request Process
- Clatterans and Watens
- MySale
- US FIlters
- HOW TO CHECK MYDEAL REVIEWS
- HOW TO CHECK CATCH RATINGS
