Difference between revisions of "Main Page"

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==Templates==
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*'''[[Templates]]'''<br/>
  
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===Updates===
  
==Updates==
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*'''[[TEAM ASSIGNMENTS & SCHEDULE]]'''<br/>
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*'''[[TEAM DAILY UPDATES]]'''<br/>
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*'''[[QUALITY UPDATES]]'''<br/>
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*'''[[VOICE UPDATES]]'''<br/>
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*'''[[CASES UPDATES]]'''<br/>
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*'''[[TEAM WILL UPDATES]]'''<br/>
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*'''[[SYSTEM EVENTS TEAM SCHED/UPDATES]]'''<br/>
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*'''[[LOSS CASE TEAM UPDATES (AU)]]'''<br/>
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*'''[[NZ TEAM SCHED/UPDATES]]'''<br/>
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*'''[[COMPRAME UPDATES]]'''<br/>
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*'''[[AU and NZ SPECIAL STORES SCHED/UPDATES]]'''<br/>
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*'''[[AU and NZ NEGATIVE FEEDBACK]]'''<br/>
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*'''[[SAFETY HAZARD]]'''<br/>
  
*<strong>[[TEAM DAILY UPDATES]] </strong>
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===Departments===
  
*<strong>[[QUALITY UPDATES]] </strong>
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*'''[[Australia]]'''<br/>
 
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*'''[[New Zealand]]'''<br/>
 
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*'''[[United Kingdom]]'''<br/>
==Purchasing Restructure==
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*'''[[United States (Claterans,Watens, Filterpro, Purerdeep)]]'''<br/>
 
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Please Note that these are Team Leaders
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* SPORTS / OUTDOOR - SUGAR/JENNY YE
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* PET / TOOLS - SALLY
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* FURNITURE - TRACY
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* APPLIANCE / TOYS - KAREN
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* KITCHEN / MUSIC/ BEDDING - LINDA
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===Products===
 
===Products===
  
*[[Items information]]  
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*'''[[Items information]]'''
  
 
===Upselling===
 
===Upselling===
  
*[[SALES - CONSUMABLE TABLE]]  
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*'''[[SALES - CONSUMABLE TABLE]]  
*[[Call flow]]
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*'''[[Call flow]]
 
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*'''[[Documentation]]
==Department==
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*'''[[SALES Guidelines]]
 
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*'''[[NEW LIST OF CONSUMABLES]]
*[[Crazysales]]   
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*[[eBay oz-auction]]     
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*[[Trade Me]] 
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*[[Best deals]]
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*[[eBay UK]]           
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*[[System Events AU]]
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==Templates for Returns/Replacement==
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*[[Australia/Parcelpoint]] 
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*[[TIG procedure]] 
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*[[Under 30 days change of mind refund]] - '''"eBay"'''
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*[[Under 30 days change of mind refund via Crazy Points]] '''"Crazysales"'''
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*[[UK Return]] '''"Most Wanted"'''
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*[[UK Return]]  '''"Best Mart"'''
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*[[NZ RETURN]] '''"BESTSAVER"'''
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==Resend order/ Request parts RMA==
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*[[How to RMA resend order]]
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===Training Modules===
*[[How to RMA request parts]]
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*[[HOW TO RECORD WRONG ITEM SENT IN RMAgent]]
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==Paypal/ Warranty Cases==
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*'''[[Temu Training]]
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*'''[[Catch Training]]
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*'''[[Kogan Training]]
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*'''[[MyDeal Training]]
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*'''[[AU Negative Feedback Training]]
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*'''[[NZ Negative Feedback Training]]
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*'''[[eBay TIER 2 Training]]
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*'''[[NZ-Grabone Training]]
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*'''[[NZ-The Market Training]]
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*'''[[NZ-TRADEME QnA Guidelines]]
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*'''[[Messages & Surveys Training]]
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*'''[[Vincent Fang (Local Items) Training]]
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*'''[[Amazon (Portal) Training]]
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*'''[[System Events AU Training]]
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*'''[[Request to Remove eBay Late Shipment Defect Training]]
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*'''[[eBay Awaiting Postage - Overdue Training]]
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*'''[[Product Review (Backend) Training]]
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*'''[[Product Review (Website) Training]]
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*'''[[RMAgent (NEW) Training]]
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*'''[[Return to Warehouse (AU) Training]]
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*'''[[eBay UK: Backend Process]]
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*'''[[Bunnings Training]]
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*'''[[LOSS AU/NZ]]
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*'''[[RTS Request Process]]
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*'''[[Clatterans and Watens]]
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*'''[[MySale]]
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*'''[[US FIlters]]
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*'''[[HOW TO CHECK MYDEAL REVIEWS]]
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*'''[[HOW TO CHECK CATCH RATINGS]]
  
*[[Paypal (PP) Dispute/Claim]]
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===Approvals===
**[[Paypal email issue]]
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*[[Warranty Claims]]
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*[[Point of Contact]]
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*'''[[WeCom Approval (Leave)]]<br/>
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*'''[[WeCom Approval (Overtime)]]<br/>
  
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===Others===
  
----
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*'''[[Important Sites]]<br/>
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*'''[[Point of Contact - CN]]<br/>
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*'''[[Kayako Ticket/Issue Types]]<br/>
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*'''[[Task Category]]<br/>
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*'''[[Stores]]<br/>
  
[[Category:Products]]
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------------
[[Category:Ideas]]
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[[Category:Resolution]]
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[[Category:Instructions]]
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Latest revision as of 11:51, 8 September 2025

Templates[edit]

Updates[edit]

Departments[edit]

Products[edit]

Upselling[edit]

Training Modules[edit]

Approvals[edit]

Others[edit]