When order is already paid

Good day!

We are sorry to inform you that the product you ordered is temporarily out of stock. The item on your order is listed below:

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

We have given your order highest priority but due to uncontrollable circumstances we will be unable to process the shipment and would like to process a full refund of £xxxx to you via original payment method.

We have sent through a request on eBay for you to cancel the order for this item. Kindly reply to that request to confirm the cancellation. Just go to Resolution Center on your eBay account to confirm the cancellation. Once confirmed, you will receive a full refund automatically.

Thank you very much for your understanding and we are very sorry for the inconvenience this has caused you.

Best Regards!

Customer Service