Resend kitting part
From crazysales
1. Open RMAgent
2. Click Add New Case
3. Choose Request from Case Type drop down list
4. Input the order ID and click Fill Data
5. Choose the reason from the Reason drop down list. Refer to RMA Reasons to avoid selecting the wrong reason
6. Choose Resend from the Follow up drop down list
7. Click Save
8. Click OK
9. Choose Resend Kitting Part from the from the new drop down list
10. Input the kitting SKU and the quantity that needs to resend
11. Click Resend Order
12. Click Confirm or OK
13. Wait for the new order ID then click OK
14. Search and process the new order/resend order at the backend
- Refer to HOW TO PROCESS AN RA resend order
