Request to cancel an order - Mydeal
From crazysales
1. If the item is not yet sent, cancel the order in the backend and add a refund request, (Refund to: MydealAccount)
2. If the item is already sent out, inform the buyer that we can no longer cancel the order as it was already sent and provide the tracking number.
3. Options: Buyer can refuse the item so that it will be returned to us. Refund should less 20% restocking fee and postage fee.
- Not Free Shipping:
- Refund Amount = Item Price - 20%
- Free Shipping:
- Refund Amount = Item Price - 20% - Our Postage
