PAYPAL REFUND - CrazySales
From crazysales
How to log refund in the Backend:
1. Click on 'Add Refund Request';
2. Check related 'SKU#';
3. Input 'Refund Qty', 'Refund Amount', 'Reason', 'Remark';
4. Choose 'PayPal, at the 'Refund to' section;
5. Input customer's 'Email account' in the 'Account' section;
6. Click 'Submit this Refund Request' and confirm.
Summary: How to log refund in the Backend:
1. Click on 'Add Refund Request';
2. Check related 'SKU#';
3. Input 'Refund Qty', 'Refund Amount', 'Reason', 'Remark';
4. Choose 'PayPal, at the 'Refund to' section;
5. Input customer's 'Email account' in the 'Account' section;
6. Click 'Submit this Refund Request' and confirm.