Oz-auction refund
From crazysales
1. Add refund request at the backend
- How to submit refund request(backend)
2. Record the refund in RMAgent
- Refund Log via New RMA Version
3. Cancel the transaction in eBay to get FVF (Request Tier2 via GC)
- How to cancel a transaction
4. Record the cancellation at the edit grid if customer disagrees to cancel the order or it's too late to cancel order - link below
https://docs.google.com/spreadsheets/d/1OHx32rxKSERILEEHWD9qO5DZE2DsuuEYqAItSbErkcc/edit#gid=909527834
- NOTE: If you're going to process refund via eBay case, please click link below.
How to process refund via eBay
Then proceed to the process above.
