Out of Stock NZ
1. Out of stock (Normal)
Hi xxxxxxx,
Good day! We are sorry to inform you that the product you ordered is temporarily out of stock. The item on your order is listed below:
-xxxxxxxxITEMxNAMExxxxxxx
We have given your order the highest priority but due to uncontrollable circumstances, we will be unable to process the shipment and would like to process a full refund of xxAMOUNTxx to you via the original payment method. Please allow 2-5 working days processing.
Thank you very much for your understanding and we are very sorry for the inconvenience this has caused you.
Best Regards!
Customer Service
2. Out of stock (Alibi)
Hi xxxxxxx,
Good day! We are sorry to inform you that item xxxxxxxxITEMxNAMExxxxxxx, which you have ordered from us has one last stock, and unfortunately it has been badly damaged. Our warehouse staff has already disposed of the item. We are therefore unable to process the shipment and will be issuing a full refund to you via the original mode of payment. Please allow 2-5 business days for your refund to be completed.
Thank you very much for your kind understanding and we are very sorry for the inconvenience this has caused you.
Should you have further inquiries, please feel free to email us back.
Best Regards!
Customer Service
3. Temporarily out of stock (will be restocked in a number of days)
Hi xxxxx,
Good day! We are sorry to inform you that the product you ordered is temporarily out of stock. It will be restocked after about xxETAxx working days. The item on your order is listed below:
-xxxxxxxxITEMxNAMExxxxxxx
We have given your order the highest priority but due to uncontrollable circumstances, we will be unable to process the shipment and would like to know if you are willing to wait for the item to be back until xx at xx. If so, we can send the item out by that day. If not, we are happy to process a full refund of xxAMOUNTxx to you via the original payment method. Please advise.
Thank you very much for your understanding and we are very sorry for the inconvenience this has caused you. Looking forward to hearing from you soon.
Best Regards!
Customer Service
