Non deliverable NZ

Hi xxxxxxxxx,

Good day! We are sorry to inform you that the product you ordered is non-deliverable to your location (xxSuburbxx).

We have given your order the highest priority but due to uncontrollable circumstances, we will be unable to process the shipment and would like to ask if you have an alternative address we could send this item to. Please let us know so we can check. If not, we will process a full refund of $xxxxxx to you via the original payment method.