Extra Payment NZ

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  • Ping / Paynow, Credit Card, AfterPay/

Hi xxxxxxx,

Good day! We have confirmed the payment of $XXX for the item "XXX". Thank you.

However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via the original payment method.

Please allow 2-5 working days for the process. Thank you.

Kind regards,

Customer Service

No Bank Details

Hi xxxxxxxxx,

Good day! We have confirmed the payment of $XXX for the item "XXX". Thank you.

However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via the original payment method. In order to process the refund, please send your details using the following format:

Account Holder's Name: Account Number:

Looking forward to hearing from you soon


Kind regards,

Customer Service


With Bank Details

Hi xxxxxxxxx,

Good day! We have confirmed the payment of $XXX for the item "XXX". Thank you.

However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you. A request has been sent to our accounting department to process your refund to your bank account. Kindly allow 2-5 business days for the refund to be completed. Thank you.

Kind regards,

Customer Service

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