CUSTOMER IS HAVING TROUBLE PLACING AN ORDER - CrazySales

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  • First, check if customer provided complete shipping information.
  • Make sure one billing address and one shipping address has been set to default.

---HOW TO UPDATE CUSTOMER’S SHIPPING INFORMATION(with existing address)

---HOW TO UPDATE CUSTOMER’S SHIPPING INFORMATION(No existing address)

If the requirements above are met, provide instructions on how to place an order.


Thank you for contacting us. To place an order, please follow the steps below:

1. Login your account at crazysales.com.au
2. Search for the item that you want
3. Click "Add to cart"
4. Enter quantity that you need
5. Enter postcode
6. Click "Checkout" instead of "Checkout with Paypal"
7. Enter address where you want the item to be delivered. You can also enter new delivery address by clicking "Change address"
8. Choose payment method that you want
9. Click "Proceed with payment option"
10. Enter needed information for payment
11. Click "Submit"

Should you need further assistance in ordering, please do not hesitate to contact us back or send us your contact number so that we can assist you over the phone.

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