Awaiting collection

Your order was processed for dispatch on xxxdatexxx via Australia Post with tracking number xxxx.

Upon reviewing the delivery status of your order, we note that it is currently marked as "Awaiting Collection at xxxfacilityxxx". The "awaiting collection" status indicates that the initial delivery attempt was unsuccessful. As an alternative, you have the option to personally collect your item from the xxxfacilityxxx location. When you go to collect, please be sure to bring appropriate identification with you. Additionally, for the most up - to - date information regarding your parcel, you may contact Australia Post directly at 13 11 18.

We sincerely apologize for any inconvenience this may have caused. If you require further assistance in tracking your item, please do not hesitate to contact us. We are committed to working with you to ensure a satisfactory resolution.

Thank you for your patience and understanding.