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Updates

• TEAM DAILY UPDATES
  
• QUALITY UPDATES
  
• VOICE UPDATES
  
• CASES UPDATES
  
• TIER 1 AU UPDATES
  
• SYSTEM EVENTS TEAM SCHED/UPDATES
  
• LOSS CASE TEAM UPDATES (AU)
  
• NZ TEAM SCHED/UPDATES
  
• AU and NZ SPECIAL STORES SCHED/UPDATES
  

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• Australia
  
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• Items information

Upselling

• SALES - CONSUMABLE TABLE
• Call flow
• Documentation
• SALES Guidelines

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