EBay oz-auction

Based in Australia, OZ-AUCTION has been an eBay member since 22 Jul, 2004.

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Order

• How to exempt buyer
• How to find the order at the eBay back end
• How to reply direct buyer message

Refund Cases

• How to process refund via eBay
• How to process refund (Bpay no order)

Cancel order

• How to cancel order at eBay back end
• How to cancel order once paid
• How to cancel order once there is unpaid case open
• Cancel order buyer received eBay strike (unpaid assistance)

Postage

• How to reply postage inquiry
• How to identify and fix postage errors
• How to check ETA (estimated time of arrival)
• How to reply Click and Collect

Invoice

• How to send invoice
• How to get invoice once payment confirm

Payment no order

• How to create order once buyer received strike for unpaid order
• Oz-auction sites

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