Main Page

Updates

• TEAM DAILY UPDATES

• QUALITY UPDATES

Products

• Items information

Upselling

• SALES - CONSUMABLE TABLE
• Call flow

Delivery

• Postcode list (no delivery)

Department

• Crazysales
• eBay oz-auction
• Trade Me
• Best deals
• eBay UK
• System Events AU

Templates for Returns/Replacement

• Under 30 days change of mind refund - "eBay"

• Under 30 days change of mind refund via Crazy Points "Crazysales"

• UK Return 1 "MostWanted"

• UK Return 2 "Bestmart"

• UK Return 3 "Bestsaver"

• NZ RETURN "BESTSAVER"

Process

• Refunds
• After Sales
• RMAgent
• Returns

---