Onsend

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Your item was dispatched on xxxdatexx via Onsend with the consignment number xxx.


The delivery usually takes 3-5 working days after dispatch depending on your location. To confirm the delivery, you may call Onsend at 09 217 3458, just provide the recipient's name or the consignment number so they can pull up the records.

If you still do not receive the item by xxxdatexxx, you may contact us back and we would be more than willing to follow it up for you. Thank you very much for your understanding and patience.


Kind Regards,

xxx

Customer Service Representative


Customer Service Remarks:

Issue Type: Courier/Delivery
Task Category: xxxx
Reference: xxxx
Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx


Sample Customer Service Remarks:

Issue Type: Courier/Delivery
 Task Category: Kayako Ticket
 Reference: BAC-123-23456
 Resolution/Recommendation: Latest tracking update: Picked up from sender 09/10/2024, Advised ETA: 16/10/2024


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