Oz-auction refund

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Revision as of 12:22, 26 July 2023 by Admin (Talk | contribs)

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1. Add refund request at the backend
- How to submit refund request(backend)
2. Record the refund in RMAgent
- How to record refund in RMAgent
3. Cancel the transaction in eBay to get FVF (Request Tier2 via GC)
- How to cancel a transaction
4. Record the cancellation at the edit grid if customer disagrees to cancel the order or it's too late to cancel order - link below
https://docs.google.com/spreadsheets/d/1OHx32rxKSERILEEHWD9qO5DZE2DsuuEYqAItSbErkcc/edit#gid=909527834

  • NOTE: If you're going to process refund via eBay case, please click link below.

How to process refund via eBay
Then proceed to the process above.