*Recipient Name Issue

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This error usually happens when:

• Recipient name contains invalid characters
• Recipient name is too long exceeding 30 characters
• Recipient name is blank

Procedures:

• Remove invalid character/s as possible. Change symbols into words like "/" into "or" and "&" to "and".
• For names too long, get only the important name and place the other information into the Address 2 bar. Example: If the buyer adds some notes to the recipient name like: "Daniel Skehan STAFF PLEASE DO PM DELIVERY ONLY". Get "Daniel Skehan STAFF" as recipient name and put "PLEASE DO PM DELIVERY ONLY" as the address 2.
• For blank recipients, contact buyer and ask for recipient name.
• For eBay and CKM orders which need the customer to be contacted please refer to eBay & CKM On Hold Orders due to Address Issue.

Suggested Template: *1. Insufficient Address

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Editor/s:

Willy Balanoyos