CASES UPDATES

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Revision as of 12:50, 19 March 2022 by 18.178.36.188 (Talk)

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LEAVE/CHANGE-OFF UPDATES

  • Paulo Ombao is on change off March 21 2022 (Jian will cover)
  • Jian Abelardo is on change off March 20, 2022 (Paulo O will cover)
  • Paulo Ombao is on leave from March 23-March 25 2022.
  • Ben is on sick leave from March 13, 2022, until further notice. (Shaira will be on CKM queue as Ben's reliever as of the moment)
  • TL Gel is on leave from March 6-March 9 2022.
  • Jian Abelarod is on leave from February 25-26 and March 1, 2022.
  • Paulo Ombao is on leave from January 14 to January 15, 2022.
  • Jian Abelardo is on sick leave January 4-6, 2022.
  • Anthony Trinidad is on leave from January 4 to January 6, 2022.
  • Rose Yusores will report on 01/01/2022.
  • Ben Galvez will report on 01/01/2022.
  • Verlyn Ann Cruz will report on 01/01/2022.
  • Paulo Ombao will report on 01/01/2022 (tentative, if queueing)
  • Jian Abelardo will report on 12/25/2021.
  • Paulo Ombao will report on 12/25/2021.
  • Marc Redin De Vera will report on 01/01/2022.
  • Verlyn Ann Cruz will report on 12/25/2021.
  • Tin Palisoc will report on 12/25/2021.
  • Rose Yusores will report on 12/25/2021.
  • Cristina Palisoc is on Change off (12/27/21) will report on 12/28/2021.
  • Ben Galvez is on leave December 23, 28, and 29 2021.


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NEW! ♥♥♥ DAILY LINKS♥♥♥

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OTHER UPDATES


***♥♥ NEW ACCESS AU/ UK EBAY STORES♥♥ ***


SUPERBROWSER


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12/31/21 START OF IMPLEMENTATION


THIS WILL BE USED IN THE FOLLOWING STORES

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***INSTRUCTIONS ON HOW TO OPEN SUPERBROWSER***


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***CASES TEAM BREAK SCHEDULE***


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***CASES TEAM SCHEDULE***


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***STORE ACCOUNTABILITY***


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NOTE: Please make sure to provide the following: (Refer on "OZ-Auction eBay Requests GC)
ebay user id:
ebay item number:
request:

DUPLICATE ORDERS: please specify the date and time of purchase
EBAY MESSAGING REQUESTS: please provide the ff:
user id
ebay item ID
Complete message for the customer


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NOTE: Every week, person accountable should send the Screenshot of defect rate to Coach Nina

***ESCALATION FORM***

https://docs.google.com/forms/d/e/1FAIpQLSezMDqr9EkH2pyd7F3ZphkBuILcZgUrZXF-nvXURm5RzG7naw/viewform

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