Difference between revisions of "VOICE UPDATES"
From crazysales
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===AU ASSIGNED TASK=== | ===AU ASSIGNED TASK=== | ||
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+ | [[file:SCHEDMAY2022.png]]<br> | ||
=== SALES STRATEGIES=== | === SALES STRATEGIES=== | ||
[[File:salesstrat.png]] | [[File:salesstrat.png]] |
Revision as of 17:34, 6 May 2022
Contents
LINKS
OTHER UPDATES
- TEAM DAILY UPDATES
- CASES UPDATES
- TIER 1 AU UPDATES
- SYSTEM EVENTS (AU) TEAM UPDATES
- LOSS CASE TEAM UPDATES (AU)
TRACKERS
SALES
KEY CUSTOMER SERVICE SKILLS
1. Patience – Do not interrupt the customer
2. Active Listening – attentiveness
3. Build Rapport – engage with your customers
4. Positive Scripting – respond with positive statements/words
5. Resourceful – use all tools to review and check account
6. Empathy - understand and share the feelings with the customer
7. Extra Mile – provide info needed without customer’s request