Difference between revisions of "VOICE UPDATES"

From crazysales
Jump to: navigation, search
(AGENT RECOGNITION)
Line 36: Line 36:
 
===AU ASSIGNED TASK===
 
===AU ASSIGNED TASK===
  
[[File:voicetask.png]]  
+
[[file:TASKMAY2022.png]]<br>
  
 +
[[file:SCHEDMAY2022.png]]<br>
  
 
=== SALES STRATEGIES===
 
=== SALES STRATEGIES===
  
 
[[File:salesstrat.png]]
 
[[File:salesstrat.png]]

Revision as of 17:34, 6 May 2022

LINKS

Covid.png 123warning.png


Salestracker.png Login.png Faultytracker.png


OTHER UPDATES

TRACKERS

SALES

https://docs.google.com/spreadsheets/d/1Ab_Jn6zRZqT-K7gWqaU80eZD2nuPi07oJk-77K11Cz4/edit#gid=1521431277

KEY CUSTOMER SERVICE SKILLS

1. Patience – Do not interrupt the customer
2. Active Listening – attentiveness
3. Build Rapport – engage with your customers
4. Positive Scripting – respond with positive statements/words
5. Resourceful – use all tools to review and check account
6. Empathy - understand and share the feelings with the customer
7. Extra Mile – provide info needed without customer’s request

AU ASSIGNED TASK

TASKMAY2022.png

SCHEDMAY2022.png

SALES STRATEGIES

Salesstrat.png