Difference between revisions of "CASES UPDATES"

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'''<span style="color:#440E03">----------------------------------------------------------Previous Score-----------------------------------------------------------'''   
 
'''<span style="color:#440E03">----------------------------------------------------------Previous Score-----------------------------------------------------------'''   
  
[[File:defectscore3.png|600px]]   
+
[[File:defectscore4.png|600px]]   
  
 
'''------------------------------------------------------------Current Score-------------------------------------------------------------'''  
 
'''------------------------------------------------------------Current Score-------------------------------------------------------------'''  
  
[[File:Defectscore4.png]]
+
[[File:Defectscore5.png]]
  
[[File:Scores042121.png]]
+
[[File:Scores051821.png]]
  
  

Revision as of 09:32, 18 May 2021

Covid.png 123warning.png


NEW! ♥♥♥ DAILY LINKS♥♥♥

Requestoff.png Login.png Faultytracker.png Fbrequest.png

OTHER UPDATES


***CASES TEAM SCHEDULE***


Team schedule.png

AGENT RECOGNITION

Aprildefectpaulo.png Aprilcsatzaldy.png


***STORE ACCOUNTABILITY***


StoreAccountability.png


***REQUEST POC***


Request.png


NOTE: Please make sure to provide the following: (Refer on "OZ-Auction eBay Requests GC)
ebay user id:
ebay item number:
request:

DUPLICATE ORDERS: please specify the date and time of purchase
EBAY MESSAGING REQUESTS: please provide the ff:
user id
ebay item ID
Complete message for the customer

***DEFECT TRACKING***


----------------------------------------------------------Previous Score-----------------------------------------------------------

Defectscore4.png

------------------------------------------------------------Current Score-------------------------------------------------------------

Defectscore5.png

Scores051821.png


Updated March 05, 2021

NOTE: Every week, person accountable should send the Screenshot of defect rate to Coach Nina

***ESCALATION FORM***

https://docs.google.com/forms/d/e/1FAIpQLSezMDqr9EkH2pyd7F3ZphkBuILcZgUrZXF-nvXURm5RzG7naw/viewform