Difference between revisions of "CASES UPDATES"
| Line 11: | Line 11: | ||
*'''[[TEAM DAILY UPDATES]]'''<br> | *'''[[TEAM DAILY UPDATES]]'''<br> | ||
*'''[[VOICE UPDATES]]'''<br> | *'''[[VOICE UPDATES]]'''<br> | ||
| − | *'''[[TIER 1 UPDATES | + | *'''[[TIER 1 AU UPDATES]]'''<br> |
*'''[[SYSTEM EVENTS (AU) TEAM UPDATES]]'''<br> | *'''[[SYSTEM EVENTS (AU) TEAM UPDATES]]'''<br> | ||
*'''[[LOSS CASE TEAM UPDATES (AU)]]'''<br> | *'''[[LOSS CASE TEAM UPDATES (AU)]]'''<br> | ||
Revision as of 11:09, 14 May 2021
NEW! ♥♥♥ DAILY LINKS♥♥♥
OTHER UPDATES
- TEAM DAILY UPDATES
- VOICE UPDATES
- TIER 1 AU UPDATES
- SYSTEM EVENTS (AU) TEAM UPDATES
- LOSS CASE TEAM UPDATES (AU)
***CASES TEAM SCHEDULE***
AGENT RECOGNITION
***STORE ACCOUNTABILITY***
***REQUEST POC***
NOTE: Please make sure to provide the following: (Refer on "OZ-Auction eBay Requests GC)
ebay user id:
ebay item number:
request:
DUPLICATE ORDERS: please specify the date and time of purchase
EBAY MESSAGING REQUESTS: please provide the ff:
user id
ebay item ID
Complete message for the customer
***DEFECT TRACKING***
----------------------------------------------------------Previous Score-----------------------------------------------------------
------------------------------------------------------------Current Score-------------------------------------------------------------
Updated March 05, 2021
NOTE: Every week, person accountable should send the Screenshot of defect rate to Coach Nina
***ESCALATION FORM***
https://docs.google.com/forms/d/e/1FAIpQLSezMDqr9EkH2pyd7F3ZphkBuILcZgUrZXF-nvXURm5RzG7naw/viewform
