Difference between revisions of "CASES UPDATES"

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(Created page with "'''***CASES TEAM SCHEDULE***''' File:case.png '''***STORE ACCOUNTABILITY***''' File:task.png '''***REQUEST POC***''' File:request.png<br> '''<span sty...")
 
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Complete message for the customer<br><br>
 
Complete message for the customer<br><br>
  
'''***DEFECT TRACKING***'''
+
'''<span style="color:#FF00FF">***DEFECT TRACKING***'''
  
'''<span style="color:#FF00FF">FEBRUARY 2021'''
 
  
[[File:FEB2021.png]]
+
[[File:defect.png]]
  
 +
'''Updated''' March 05, 2021
  
 
'''<span style="color:#FF0000">NOTE:''' Every week, person accountable should send the Screenshot of defect rate to Coach Nina
 
'''<span style="color:#FF0000">NOTE:''' Every week, person accountable should send the Screenshot of defect rate to Coach Nina

Revision as of 18:40, 5 March 2021

***CASES TEAM SCHEDULE***


Case.png


***STORE ACCOUNTABILITY***


Task.png


***REQUEST POC***


Request.png


NOTE: Please make sure to provide the following: (Refer on "OZ-Auction eBay Requests GC)
ebay user id:
ebay item number:
request:

DUPLICATE ORDERS: please specify the date and time of purchase
EBAY MESSAGING REQUESTS: please provide the ff:
user id
ebay item ID
Complete message for the customer

***DEFECT TRACKING***


Defect.png

Updated March 05, 2021

NOTE: Every week, person accountable should send the Screenshot of defect rate to Coach Nina

***ESCALATION FORM***

https://docs.google.com/forms/d/e/1FAIpQLSezMDqr9EkH2pyd7F3ZphkBuILcZgUrZXF-nvXURm5RzG7naw/viewform