Difference between revisions of "PAYPAL REFUND - CrazySales"
From crazysales
| Line 2: | Line 2: | ||
1. Click on ''''Add Refund Request''''; | 1. Click on ''''Add Refund Request''''; | ||
| + | |||
| + | [[file:1q.png]] | ||
2. Check related ''''SKU#''''; | 2. Check related ''''SKU#''''; | ||
| + | |||
| + | [[file:2q.png]] | ||
3. Input ''''Refund Qty'''', ''''Refund Amount'''', ''''Reason'''', ''''Remark''''; | 3. Input ''''Refund Qty'''', ''''Refund Amount'''', ''''Reason'''', ''''Remark''''; | ||
| + | |||
| + | [[file:3.png]] | ||
4. Choose ''''PayPal,''' at the ''''Refund to'''' section; | 4. Choose ''''PayPal,''' at the ''''Refund to'''' section; | ||
| + | |||
| + | [[file:4.png]] | ||
5. Input customer's ''''Email account'''' in the ''''Account'''' section; | 5. Input customer's ''''Email account'''' in the ''''Account'''' section; | ||
| + | |||
| + | [[file:5.png]] | ||
6. Click ''''Submit this Refund Request'''' and confirm. | 6. Click ''''Submit this Refund Request'''' and confirm. | ||
| + | |||
| + | [[file:6.png]] | ||
Revision as of 12:32, 13 July 2016
How to log refund in the Backend:
1. Click on 'Add Refund Request';
2. Check related 'SKU#';
3. Input 'Refund Qty', 'Refund Amount', 'Reason', 'Remark';
4. Choose 'PayPal, at the 'Refund to' section;
5. Input customer's 'Email account' in the 'Account' section;
6. Click 'Submit this Refund Request' and confirm.
