Difference between revisions of "CASES UPDATES"
| Line 60: | Line 60: | ||
[[File:Defectscore7.png]] | [[File:Defectscore7.png]] | ||
| − | [[File:Scores061721.png]] | + | [[File:Scores061721-1.png]] |
Revision as of 18:39, 17 June 2021
NEW! ♥♥♥ DAILY LINKS♥♥♥
OTHER UPDATES
- TEAM DAILY UPDATES
- VOICE UPDATES
- TIER 1 AU UPDATES
- SYSTEM EVENTS (AU) TEAM UPDATES
- LOSS CASE TEAM UPDATES (AU)
***CASES TEAM SCHEDULE***
AGENT RECOGNITION
***STORE ACCOUNTABILITY***
***REQUEST POC***
NOTE: Please make sure to provide the following: (Refer on "OZ-Auction eBay Requests GC)
ebay user id:
ebay item number:
request:
DUPLICATE ORDERS: please specify the date and time of purchase
EBAY MESSAGING REQUESTS: please provide the ff:
user id
ebay item ID
Complete message for the customer
***DEFECT TRACKING***
----------------------------------------------------------Previous Score-----------------------------------------------------------
------------------------------------------------------------Current Score-------------------------------------------------------------
NOTE: Every week, person accountable should send the Screenshot of defect rate to Coach Nina
***ESCALATION FORM***
https://docs.google.com/forms/d/e/1FAIpQLSezMDqr9EkH2pyd7F3ZphkBuILcZgUrZXF-nvXURm5RzG7naw/viewform
