Difference between revisions of "CASES UPDATES"

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Revision as of 03:50, 20 March 2021

Covid.png 123warning.png


NEW! ♥♥♥ DAILY LINKS♥♥♥

Requestoff.png Login.png Faultytracker.png


***CASES TEAM SCHEDULE***


Case.png


***STORE ACCOUNTABILITY***


Task.png


***REQUEST POC***


Request.png


NOTE: Please make sure to provide the following: (Refer on "OZ-Auction eBay Requests GC)
ebay user id:
ebay item number:
request:

DUPLICATE ORDERS: please specify the date and time of purchase
EBAY MESSAGING REQUESTS: please provide the ff:
user id
ebay item ID
Complete message for the customer

***DEFECT TRACKING***


-----------------------------------------------------Previous Score----------------------------------------------------- -------------------------------------------------------Current Score-------------------------------------------------------

Defect.png Defect032021.png


Current Score------------------------------------------------------------------------------


Updated March 05, 2021

NOTE: Every week, person accountable should send the Screenshot of defect rate to Coach Nina

***ESCALATION FORM***

https://docs.google.com/forms/d/e/1FAIpQLSezMDqr9EkH2pyd7F3ZphkBuILcZgUrZXF-nvXURm5RzG7naw/viewform