Difference between revisions of "PAYPAL REFUND - CrazySales"

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1. Click on ''''Add Refund Request'''';
 
1. Click on ''''Add Refund Request'''';
  
[[file:1q.png]]
+
[[file:1q.png]]
  
 
2. Check related ''''SKU#'''';
 
2. Check related ''''SKU#'''';
  
[[file:2q.png]]
+
[[file:2q.png]]
  
 
3. Input ''''Refund Qty'''', ''''Refund Amount'''', ''''Reason'''', ''''Remark'''';
 
3. Input ''''Refund Qty'''', ''''Refund Amount'''', ''''Reason'''', ''''Remark'''';
  
[[file:3.png]]
+
[[file:3.png]]
  
 
4. Choose ''''PayPal,''' at the ''''Refund to'''' section;
 
4. Choose ''''PayPal,''' at the ''''Refund to'''' section;
  
[[file:4.png]]
+
[[file:4.png]]
  
 
5. Input customer's ''''Email account'''' in the ''''Account'''' section;
 
5. Input customer's ''''Email account'''' in the ''''Account'''' section;
  
[[file:5.png]]
+
[[file:5.png]]
  
 
6. Click ''''Submit this Refund Request'''' and confirm.
 
6. Click ''''Submit this Refund Request'''' and confirm.
  
[[file:6.png]]
+
[[file:6.png]]
  
  

Revision as of 11:39, 22 March 2017

How to log refund in the Backend:

1. Click on 'Add Refund Request';

1q.png

2. Check related 'SKU#';

2q.png

3. Input 'Refund Qty', 'Refund Amount', 'Reason', 'Remark';

3.png

4. Choose 'PayPal, at the 'Refund to' section;

4.png

5. Input customer's 'Email account' in the 'Account' section;

5.png

6. Click 'Submit this Refund Request' and confirm.

6.png



Summary: How to log refund in the Backend:

1. Click on 'Add Refund Request';

2. Check related 'SKU#';

3. Input 'Refund Qty', 'Refund Amount', 'Reason', 'Remark';

4. Choose 'PayPal, at the 'Refund to' section;

5. Input customer's 'Email account' in the 'Account' section;

6. Click 'Submit this Refund Request' and confirm.