Difference between revisions of "Unpaid item assistant has opened a case"
From crazysales
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"We have sent a request to eBay to cancel your order. Please go to resolution centre to confirm the cancellation. Thank you." | "We have sent a request to eBay to cancel your order. Please go to resolution centre to confirm the cancellation. Thank you." | ||
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| + | '''[[Suggested Template:]]''' '''[[Unpaid Order]]''' or *[[22. Cancel Order (eBay)]] | ||
Revision as of 10:50, 2 June 2016
1. Go to this link http://res.ebay.com.au/ws/eBayISAPI.dll?CreateDispute&guest=1&DisputeReason=2&guest=1
2. Input the eBay item ID/number - get information from backend
3. Click "Continue"
4. Look for the eBay ID
5. Tick the box then click "Continue"
6. Choose reason from drop down list - "Buyer purchased item by mistake or changed mind"
7. Click "Send Request"
8. Inform customer about the cancellation.
"We have sent a request to eBay to cancel your order. Please go to resolution centre to confirm the cancellation. Thank you."
Suggested Template: Unpaid Order or *22. Cancel Order (eBay)
