Difference between revisions of "EBay oz-auction"
From crazysales
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*[[How to identify and fix postage errors]] | *[[How to identify and fix postage errors]] | ||
*[[How to check ETA (estimated time of arrival)]] | *[[How to check ETA (estimated time of arrival)]] | ||
| + | *[[How to reply Click and Collect]] | ||
'''Tracking''' | '''Tracking''' | ||
Revision as of 15:46, 29 October 2015
Based in Australia, OZ-AUCTION has been an eBay member since 22 Jul, 2004.
Order
- How to exempt buyer
- How to find the order at the eBay back end
- How to reply direct buyer message
- How to reply "This member has a question for you" email
Refund Cases
- How to process refund at the back end
- How to process refund via eBay
- How to process refund (Bpay no order)
Cancel order
- How to cancel order at eBay back end
- How to cancel order once paid
- How to cancel order once there is unpaid case open
- Cancel order buyer received eBay strike (unpaid assistance)
Postage
- How to reply postage inquiry
- How to identify and fix postage errors
- How to check ETA (estimated time of arrival)
- How to reply Click and Collect
Tracking
- How to check the Australia Post/TIG tracking
- How to check buyer id to resolution center
- How to check order loss
- Tracking sites
Invoice
Payment no order
eBay kinds of Emails
eBay Cases
Editor: Jennifer Apaitan 
