Difference between revisions of "Australia"
From crazysales
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− | '''[[ | + | ===Stores=== |
+ | |||
+ | |||
+ | *'''[[CrazySales]]''' | ||
+ | |||
+ | *'''[[eBay]]''' | ||
+ | |||
+ | *'''[[Catch]]''' | ||
+ | |||
+ | *'''[[Kogan]]''' | ||
+ | |||
+ | *'''[[MyDeal]]''' | ||
+ | |||
+ | *'''[[Amazon]]''' | ||
+ | |||
+ | *'''[[Bunnings]]''' | ||
+ | |||
+ | *'''[[Woolworths]]''' | ||
+ | |||
+ | *'''[[Harvey Norman]]''' | ||
+ | |||
+ | *'''[[Lasoo]]''' | ||
+ | |||
+ | *'''[[MyDealDS]]''' | ||
+ | |||
+ | ===Processes=== | ||
+ | |||
+ | *[[Refunds]] | ||
+ | *[[After Sales]] | ||
+ | *[[RMAgent (OLD)]] | ||
+ | *[[RMAgent (NEW)]] | ||
+ | *[[Returns]] | ||
+ | *[[Cancellation]] | ||
+ | *[[System Events AU]] | ||
+ | *[[eBay Order Diagnose Toolbox]] | ||
+ | *[[How to send invoice]](oz-auction unpaid item) | ||
+ | *[[How to add new info to Catalog/product FAQ's]] | ||
+ | *[[Local (Vincent Fang) Items]] | ||
+ | *[[How to find order in the backend]] | ||
+ | *[[How to send PayPal Invoice (Special Cases)]] | ||
+ | *[[How to check the Proof of Delivery(POD)]] | ||
+ | *[[Process for GZDS supplied items from China (Steve Ye)]] | ||
+ | *[[How to request pickup with ECOM]] | ||
+ | *[[Return matrix]] | ||
+ | *[[Resolution matrix for wooden furnitures]]<br> | ||
+ | *[[Resolution matrix for trampolines]]<br> | ||
+ | *[[GUIDES ON CONTACTING PURCHASERS/TECHNICAL]]<br> | ||
+ | *[[How to handle eBay cases, Return Requests, and Payment Disputes]] | ||
+ | *[[CREATING INVOICES FOR CN DROPSHIP ITEMS]] | ||
+ | *[[Process update]] | ||
+ | *[[Refund to Wrong Bank Account (Buyer's Error)]] | ||
+ | *[[How to Forward an Email via Kayako]] | ||
+ | *[[How to Handle Out of Stock Order - AU]] | ||
+ | *[[Catch Repayment Procedures]] | ||
+ | |||
+ | |||
+ | '''[[AU Templates]]''' | ||
+ | |||
+ | *[[Presales]] | ||
+ | *[[After-sales]] | ||
+ | *[[System Events]] | ||
+ | |||
+ | '''[[Logins]]''' | ||
+ | |||
+ | '''[[Email Addresses of AU Stores]]''' |
Latest revision as of 16:39, 27 February 2025
Stores[edit]
Processes[edit]
- Refunds
- After Sales
- RMAgent (OLD)
- RMAgent (NEW)
- Returns
- Cancellation
- System Events AU
- eBay Order Diagnose Toolbox
- How to send invoice(oz-auction unpaid item)
- How to add new info to Catalog/product FAQ's
- Local (Vincent Fang) Items
- How to find order in the backend
- How to send PayPal Invoice (Special Cases)
- How to check the Proof of Delivery(POD)
- Process for GZDS supplied items from China (Steve Ye)
- How to request pickup with ECOM
- Return matrix
- Resolution matrix for wooden furnitures
- Resolution matrix for trampolines
- GUIDES ON CONTACTING PURCHASERS/TECHNICAL
- How to handle eBay cases, Return Requests, and Payment Disputes
- CREATING INVOICES FOR CN DROPSHIP ITEMS
- Process update
- Refund to Wrong Bank Account (Buyer's Error)
- How to Forward an Email via Kayako
- How to Handle Out of Stock Order - AU
- Catch Repayment Procedures