Difference between revisions of "Resend kitting part"
From crazysales
| Line 8: | Line 8: | ||
8. Choose '''Resend Kitting Part''' from the drop down list below the '''Follow up''' drop down list<br/> | 8. Choose '''Resend Kitting Part''' from the drop down list below the '''Follow up''' drop down list<br/> | ||
9. Input the '''kitting SKU'''<br/> | 9. Input the '''kitting SKU'''<br/> | ||
| − | 10. Input the quantity that needs to resend<br/> | + | 10. Input the '''quantity''' that needs to resend<br/> |
| − | 12. Click | + | 12. Click '''Resend Order'''<br/> |
| − | 13. Click | + | 13. Click '''Confirm''' or '''OK'''<br/> |
| − | 14. Wait for the new order ID then click | + | 14. Wait for the new order ID then click '''OK'''<br/> |
15. Search and process the new order/resend order at the backend<br/> | 15. Search and process the new order/resend order at the backend<br/> | ||
*:Refer to [http://106.75.199.24/mediawiki/index.php?title=HOW_TO_PROCESS_AN_RA_resend_order&action=edit&redlink=1 HOW TO PROCESS AN RA resend order] | *:Refer to [http://106.75.199.24/mediawiki/index.php?title=HOW_TO_PROCESS_AN_RA_resend_order&action=edit&redlink=1 HOW TO PROCESS AN RA resend order] | ||
Revision as of 09:35, 27 April 2017
1. Open RMAgent
2. Click Add New Case
3. Choose Request from Case Type drop down list
4. Input the order ID
5. Click Fill Data
6. Choose the reason from the Reason drop down list
7. Choose Resend from the Follow up drop down list
8. Choose Resend Kitting Part from the drop down list below the Follow up drop down list
9. Input the kitting SKU
10. Input the quantity that needs to resend
12. Click Resend Order
13. Click Confirm or OK
14. Wait for the new order ID then click OK
15. Search and process the new order/resend order at the backend
- Refer to HOW TO PROCESS AN RA resend order
