Difference between revisions of "How to Appeal Order Violation"

From crazysales
Jump to: navigation, search
(Created page with " *At the Seller Center in Temu, go to '''Performance''' and select '''Violations'''. Check the list of current violations and click on '''View details''' to check the issue. :...")
(No difference)

Revision as of 17:26, 11 September 2025

  • At the Seller Center in Temu, go to Performance and select Violations. Check the list of current violations and click on View details to check the issue.
Temuviolations1.png


  • Review the order to confirm if the delivery was delayed and use the Violation ID as reference in your CS Backend logs.
Temuappeal1.png


  • In this case, the delivery was delayed due to incorrect/incomplete address. You can try to appeal this type of violation using this reason.
Temuappeal4.png


  • To appeal, first click on Deal with violations.
Temuappeal3.png


  • Then select Appeal against violation, enter you reason for appeal, attach images to support your appeal, tick the waiver statement and click Submit.
Temuappeal5.png


  • Click Confirm.
Temuappeal6.png


  • Once done, you will see the following details:
Temuappeal7.png
Retrieved from "http://ph-wiki.crazysales.com.au/mediawiki/index.php?title=How_to_Appeal_Order_Violation&oldid=15226"