Difference between revisions of "EBay oz-auction"
From crazysales
| Line 23: | Line 23: | ||
*[[How to reply postage inquiry]] | *[[How to reply postage inquiry]] | ||
*[[How to identify and fix postage errors]] | *[[How to identify and fix postage errors]] | ||
| − | *[[How to check ETA(estimated time of arrival]] | + | *[[How to check ETA (estimated time of arrival)]] |
'''Tracking''' | '''Tracking''' | ||
Revision as of 18:39, 21 October 2015
Based in Australia, OZ-AUCTION has been an eBay member since 22 Jul, 2004.
Order issue
- How to exempt buyer
- How to find the order at the eBay back end
- How to reply direct buyer message
- How to reply "This member has a question for you" email
Refund Cases
- How to process refund at the back end
- How to process refund via eBay
- How to process refund (Bpay no order)
Cancel order
- How to cancel order at eBay back end
- How to cancel order once paid
- How to cancel order once there is unpaid case open
Postage
- How to reply postage inquiry
- How to identify and fix postage errors
- How to check ETA (estimated time of arrival)
Tracking
- How to check the Australia Post/TIG tracking
- How to check buyer id to resolution center
- How to check order loss
Invoice
Payment no order
- How to create order once buyer received strike for unpaid order
- EBay tickets auto-resolve only
- Oz-auction sites
eBay Cases
Editor: Jennifer Apaitan 
