Difference between revisions of "Australia"
From crazysales
| (31 intermediate revisions by the same user not shown) | |||
| Line 4: | Line 4: | ||
*'''[[CrazySales]]''' | *'''[[CrazySales]]''' | ||
| − | *'''[[eBay | + | *'''[[eBay]]''' |
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
*'''[[Catch]]''' | *'''[[Catch]]''' | ||
| Line 15: | Line 11: | ||
*'''[[MyDeal]]''' | *'''[[MyDeal]]''' | ||
| − | |||
| − | |||
*'''[[Amazon]]''' | *'''[[Amazon]]''' | ||
| − | === | + | *'''[[Bunnings]]''' |
| + | |||
| + | *'''[[Woolworths]]''' | ||
| + | |||
| + | *'''[[Harvey Norman]]''' | ||
| + | |||
| + | *'''[[Lasoo]]''' | ||
| + | |||
| + | *'''[[MyDealDS]]''' | ||
| + | |||
| + | ===Processes=== | ||
*[[Refunds]] | *[[Refunds]] | ||
*[[After Sales]] | *[[After Sales]] | ||
| − | *[[RMAgent]] | + | *[[RMAgent (OLD)]] |
| + | *[[RMAgent (NEW)]] | ||
*[[Returns]] | *[[Returns]] | ||
*[[Cancellation]] | *[[Cancellation]] | ||
| Line 30: | Line 35: | ||
*[[eBay Order Diagnose Toolbox]] | *[[eBay Order Diagnose Toolbox]] | ||
*[[How to send invoice]](oz-auction unpaid item) | *[[How to send invoice]](oz-auction unpaid item) | ||
| − | |||
| − | |||
*[[How to add new info to Catalog/product FAQ's]] | *[[How to add new info to Catalog/product FAQ's]] | ||
*[[Local (Vincent Fang) Items]] | *[[Local (Vincent Fang) Items]] | ||
*[[How to find order in the backend]] | *[[How to find order in the backend]] | ||
*[[How to send PayPal Invoice (Special Cases)]] | *[[How to send PayPal Invoice (Special Cases)]] | ||
| − | *[[How to check the Proof of Delivery | + | *[[How to check the Proof of Delivery(POD)]] |
*[[Process for GZDS supplied items from China (Steve Ye)]] | *[[Process for GZDS supplied items from China (Steve Ye)]] | ||
| − | *[[How to | + | *[[How to request pickup with ECOM]] |
*[[Return matrix]] | *[[Return matrix]] | ||
*[[Resolution matrix for wooden furnitures]]<br> | *[[Resolution matrix for wooden furnitures]]<br> | ||
*[[Resolution matrix for trampolines]]<br> | *[[Resolution matrix for trampolines]]<br> | ||
| − | *[[GUIDES ON CONTACTING PURCHASERS]]<br> | + | *[[GUIDES ON CONTACTING PURCHASERS/TECHNICAL]]<br> |
*[[How to handle eBay cases, Return Requests, and Payment Disputes]] | *[[How to handle eBay cases, Return Requests, and Payment Disputes]] | ||
| + | *[[CREATING INVOICES FOR CN DROPSHIP ITEMS]] | ||
| + | *[[Process update]] | ||
| + | *[[Refund to Wrong Bank Account (Buyer's Error)]] | ||
| + | *[[How to Forward an Email via Kayako]] | ||
| + | *[[How to Handle Out of Stock Order - AU]] | ||
| + | *[[Catch Repayment Procedures]] | ||
| + | |||
'''[[AU Templates]]''' | '''[[AU Templates]]''' | ||
| Line 50: | Line 60: | ||
*[[After-sales]] | *[[After-sales]] | ||
*[[System Events]] | *[[System Events]] | ||
| − | |||
| − | |||
'''[[Logins]]''' | '''[[Logins]]''' | ||
| + | |||
| + | '''[[Email Addresses of AU Stores]]''' | ||
Latest revision as of 16:39, 27 February 2025
Stores[edit]
Processes[edit]
- Refunds
- After Sales
- RMAgent (OLD)
- RMAgent (NEW)
- Returns
- Cancellation
- System Events AU
- eBay Order Diagnose Toolbox
- How to send invoice(oz-auction unpaid item)
- How to add new info to Catalog/product FAQ's
- Local (Vincent Fang) Items
- How to find order in the backend
- How to send PayPal Invoice (Special Cases)
- How to check the Proof of Delivery(POD)
- Process for GZDS supplied items from China (Steve Ye)
- How to request pickup with ECOM
- Return matrix
- Resolution matrix for wooden furnitures
- Resolution matrix for trampolines
- GUIDES ON CONTACTING PURCHASERS/TECHNICAL
- How to handle eBay cases, Return Requests, and Payment Disputes
- CREATING INVOICES FOR CN DROPSHIP ITEMS
- Process update
- Refund to Wrong Bank Account (Buyer's Error)
- How to Forward an Email via Kayako
- How to Handle Out of Stock Order - AU
- Catch Repayment Procedures
