Difference between revisions of "Australia"
From crazysales
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*'''[[CrazySales]]''' | *'''[[CrazySales]]''' | ||
| − | *'''[[eBay | + | *'''[[eBay]]''' |
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
*'''[[Catch]]''' | *'''[[Catch]]''' | ||
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*'''[[MyDeal]]''' | *'''[[MyDeal]]''' | ||
| − | |||
| − | |||
*'''[[Amazon]]''' | *'''[[Amazon]]''' | ||
| − | === | + | *'''[[Bunnings]]''' |
| + | |||
| + | *'''[[Woolworths]]''' | ||
| + | |||
| + | *'''[[Harvey Norman]]''' | ||
| + | |||
| + | *'''[[Lasoo]]''' | ||
| + | |||
| + | *'''[[MyDealDS]]''' | ||
| + | |||
| + | ===Processes=== | ||
*[[Refunds]] | *[[Refunds]] | ||
*[[After Sales]] | *[[After Sales]] | ||
| − | *[[RMAgent]] | + | *[[RMAgent (OLD)]] |
*[[RMAgent (NEW)]] | *[[RMAgent (NEW)]] | ||
*[[Returns]] | *[[Returns]] | ||
| Line 41: | Line 45: | ||
*[[Resolution matrix for wooden furnitures]]<br> | *[[Resolution matrix for wooden furnitures]]<br> | ||
*[[Resolution matrix for trampolines]]<br> | *[[Resolution matrix for trampolines]]<br> | ||
| − | *[[GUIDES ON CONTACTING PURCHASERS]]<br> | + | *[[GUIDES ON CONTACTING PURCHASERS/TECHNICAL]]<br> |
*[[How to handle eBay cases, Return Requests, and Payment Disputes]] | *[[How to handle eBay cases, Return Requests, and Payment Disputes]] | ||
*[[CREATING INVOICES FOR CN DROPSHIP ITEMS]] | *[[CREATING INVOICES FOR CN DROPSHIP ITEMS]] | ||
| Line 47: | Line 51: | ||
*[[Refund to Wrong Bank Account (Buyer's Error)]] | *[[Refund to Wrong Bank Account (Buyer's Error)]] | ||
*[[How to Forward an Email via Kayako]] | *[[How to Forward an Email via Kayako]] | ||
| + | *[[How to Handle Out of Stock Order - AU]] | ||
| + | *[[Catch Repayment Procedures]] | ||
Latest revision as of 16:39, 27 February 2025
Stores[edit]
Processes[edit]
- Refunds
- After Sales
- RMAgent (OLD)
- RMAgent (NEW)
- Returns
- Cancellation
- System Events AU
- eBay Order Diagnose Toolbox
- How to send invoice(oz-auction unpaid item)
- How to add new info to Catalog/product FAQ's
- Local (Vincent Fang) Items
- How to find order in the backend
- How to send PayPal Invoice (Special Cases)
- How to check the Proof of Delivery(POD)
- Process for GZDS supplied items from China (Steve Ye)
- How to request pickup with ECOM
- Return matrix
- Resolution matrix for wooden furnitures
- Resolution matrix for trampolines
- GUIDES ON CONTACTING PURCHASERS/TECHNICAL
- How to handle eBay cases, Return Requests, and Payment Disputes
- CREATING INVOICES FOR CN DROPSHIP ITEMS
- Process update
- Refund to Wrong Bank Account (Buyer's Error)
- How to Forward an Email via Kayako
- How to Handle Out of Stock Order - AU
- Catch Repayment Procedures
