Difference between revisions of "Onsend"
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Customer Service Representative | Customer Service Representative | ||
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| + | '''<span style="color:#FF0000">Customer Service Remarks:</span>''' | ||
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| + | Issue Type: Courier/Delivery<br/> | ||
| + | Task Category: xxxx<br/> | ||
| + | Reference: xxxx <br/> | ||
| + | Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx<br/> | ||
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| + | ----- | ||
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| + | '''<span style="color:#FF0000">Sample Customer Service Remarks:</span>''' | ||
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| + | Issue Type: '''''Courier/Delivery<br/> | ||
| + | Task Category: '''''Kayako Ticket<br/> | ||
| + | Reference: '''''BAC-123-23456<br/> | ||
| + | Resolution/Recommendation: '''''Latest tracking update: Picked up from sender 09/10/2024, Advised ETA: 16/10/2024<br/> | ||
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Revision as of 14:39, 14 October 2024
Your item was dispatched on xxxdatexx via Onsend with the consignment number xxx.
The delivery usually takes 3-5 working days after dispatch depending on your location. To confirm the delivery, you may call Onsend at 09 217 3458, just provide the recipient's name or the consignment number so they can pull up the records.
If you still do not receive the item by xxxdatexxx, you may contact us back and we would be more than willing to follow it up for you. Thank you very much for your understanding and patience.
Kind Regards,
xxx
Customer Service Representative
Customer Service Remarks:
Issue Type: Courier/Delivery
Task Category: xxxx
Reference: xxxx
Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx
Sample Customer Service Remarks:
Issue Type: Courier/Delivery
Task Category: Kayako Ticket
Reference: BAC-123-23456
Resolution/Recommendation: Latest tracking update: Picked up from sender 09/10/2024, Advised ETA: 16/10/2024
