Difference between revisions of "System Events AU"

Revision as of 16:46, 13 July 2023

GENERAL INFO:

• How to Process System Events (General Instructions)

ADDRESS ISSUE:

• eBay & CKM On Hold Orders due to Address Issue

• eBay Order Address Error (Shipping address isn't right)

• Shipping Error (Shipping Address not right)

• Shipping fee not right (Invalid Postcode)

• Shipping Fee Not Right (PO Box Address)

• eBay Order Address Error (Send item to POBOX)

• PO BOX Issue

• Free Shipping ineligible order

PAYMENT ISSUE:

• eBay Order Payment Error (Paid Amount Doesn't Match)

• eBay Order Payment Error (Paid amount don't match)

• Paid Cancled Order/ Paid twice

• Payment received when the order status is processing.

• Payment Not Match (Received a payment from paypal which does not have order info.)

• Payment not match (Payment was marked as new case by Paypal. Please confirm!)

• Extra Payment / Shortfall for Catch/Kogan/MyDeal Orders

• Shortfall - Loss Profit on Postage

OTHERS:

• Out of Stock orders AU

• On hold orders

• Not Sent

• Click and Collect Orders

• Test SKU's

• Email failed

• Stock Issues

UPDATES:

*NEW UPDATE (Nov-03-2016)
*NEW UPDATE (Jan-30-2017)
*NEW UPDATE (Mar-01-2017)