Difference between revisions of "*Recipient Name Issue"
From crazysales
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* For names too long, get only the important name and place the other information into the Address 2 bar. Example: If the buyer adds some notes to the recipient name like: "Daniel Skehan STAFF PLEASE DO PM DELIVERY ONLY". Get "Daniel Skehan STAFF" as recipient name and put "PLEASE DO PM DELIVERY ONLY" as the address 2. | * For names too long, get only the important name and place the other information into the Address 2 bar. Example: If the buyer adds some notes to the recipient name like: "Daniel Skehan STAFF PLEASE DO PM DELIVERY ONLY". Get "Daniel Skehan STAFF" as recipient name and put "PLEASE DO PM DELIVERY ONLY" as the address 2. | ||
* For blank recipients, contact buyer and ask for recipient name. | * For blank recipients, contact buyer and ask for recipient name. | ||
| + | * For '''eBay and CKM''' orders which need the customer to be contacted please refer to [[eBay & CKM On Hold Orders due to Address Issue]]. | ||
| − | '''[[Suggested Template:]]''' | + | '''[[Suggested Template:]]''' *[[1. Insufficient Address]] |
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Latest revision as of 16:10, 25 August 2022
This error usually happens when:
- Recipient name contains invalid characters
- Recipient name is too long exceeding 30 characters
- Recipient name is blank
Procedures:
- Remove invalid character/s as possible. Change symbols into words like "/" into "or" and "&" to "and".
- For names too long, get only the important name and place the other information into the Address 2 bar. Example: If the buyer adds some notes to the recipient name like: "Daniel Skehan STAFF PLEASE DO PM DELIVERY ONLY". Get "Daniel Skehan STAFF" as recipient name and put "PLEASE DO PM DELIVERY ONLY" as the address 2.
- For blank recipients, contact buyer and ask for recipient name.
- For eBay and CKM orders which need the customer to be contacted please refer to eBay & CKM On Hold Orders due to Address Issue.
Suggested Template: *1. Insufficient Address
Editor/s:
Willy Balanoyos
